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How burung55 Handles Your Personal Information

Your account data — from login details to wallet transactions via DANA, OVO, and GoPay — is handled with clear, straightforward rules. This page explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

Account data kept secureDANA, OVO, GoPay transaction privacyYour right to access and deleteNo data sold to third partiesIndonesia-eligible accounts only

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What We Collect and Why It Matters

burung55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with burung55, we collect the information needed to operate your account — your registered name, contact details, and the payment method you link, whether that's DANA, OVO, or GoPay. We also log device identifiers and session data to keep your account

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secure across mobile and browser access. Transaction records are retained for the period required by applicable financial and legal obligations in regions where this service is available under local law. We do not sell, rent, or share your personal data with advertisers or unaffiliated third parties.
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Data shared with payment processors — such as the wallet platforms you use to fund your account — is limited strictly to what those processors need to complete the transaction. If you use DANA or OVO for a withdrawal, only the transfer details necessary for that
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specific transaction are passed along. We use cookies and similar tracking to recognise your device on return visits, which means your account preferences and session state carry over whether you're on a phone in Palembang or switching to a browser later. You can adjust cookie preferences
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via your browser settings at any time. Access to your account and the availability of this service depends on local law and is limited to eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect What You Share

Every piece of data you share with us is handled under clear internal rules — from the moment you verify your account to the point you request its closure. Here is how each area works in practice.

Cookie and Tracking Use

We use session cookies to keep your account active across page loads and device switches. Analytics cookies help us understand how the account flow works so we can improve it. You can block non-essential cookies via browser settings.

Account Security Measures

Login sessions are protected with OTP verification sent to your registered contact. Any change to your linked wallet — DANA, OVO, or GoPay — requires identity re-confirmation before it takes effect.

Data Retention Period

We keep account and transaction records for as long as required by the financial and legal obligations of the regions where this service operates. When retention is no longer required, data is deleted or anonymised.

Your Rights and Requests

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion of your account data. We action these requests through our privacy contact channel, subject to applicable legal obligations.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Common Questions About Your Privacy

These are the data and privacy questions we hear most often from account holders. If your question isn't covered here, reach us through live chat or the email privacy channel.

We collect your name, contact details, and the e-wallet you register — DANA, OVO, or GoPay. Device and session identifiers are also logged to protect your account from unauthorised access.

Only the data strictly needed to complete your transfer is passed to the wallet processor. We do not share your full account profile or history with DANA, OVO, GoPay, or any unaffiliated third party.

Send a written request through our email privacy channel with your registered account details. We will locate your records and respond with a summary of the data we hold, subject to applicable legal limits.

Yes. Submit a deletion request via email or live chat. We will remove your personal data once retention obligations under applicable law are satisfied, then confirm when the deletion is complete.

Session cookies keep you logged in as you move between pages or switch from mobile to browser. You can disable non-essential cookies in your browser settings without losing access to your account.

This policy applies where the service is available under local law. Access to burung55 and the processing of your data depend on your region and whether local law permits use of this platform.

How burung55 Handles Your Personal Information

How We Protect What You Share

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does burung55 collect when I register?

02 Is my DANA or OVO transaction data shared with anyone?

03 How can I request a copy of the data you hold about me?

04 Can I ask you to delete my account data?

05 How do cookies affect my account experience?

06 Does this privacy policy apply to players in all regions of Indonesia?

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